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Our Guarantee

You must be fully satisfied with your DuctHide wallet or your money will be cheerfully refunded.

monkey smacking dudeOkay, I'm likely wrong to say cheerfully because we really don't want to refund any money as cash is what makes the world go 'round and we sure don't want to be responsible for knocking the planet off it's axis or anything. If that happened, we'd be refunding everybody's money because they won't be needing wallets if folks start expiring due to the earth meandering away from the sun and all.

So, If it Kills Everybody on the Planet, We Can't do It

But wait a minute... if the world was moving away from the sun, people would start getting colder and we could then get to makin' ducthide blankets to keep the planet's population from freezing to death! Of course, it's only good management to ponder just how long potential purchasers would survive as the globe got colder and was eventually turned into a fridgid piece of rock with almost no ducthide customers left alive...

So maybe we shouldn't warranty the wallets.

We sure as hail don't want to be responsible for the deaths of six billion plus people - all on account of a few greedy customers wanting a free wallet. It's just too risky.


Okay, we'll do the warranty thing but Not Without Rules

So here's the deal:
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If your wallet is not living up to your expectations (maybe your expectations are out of whack, have you ever thought of that?) please send us an email stating how you (ab)used the wallet, why you think you deserve a new one along with a photo or reasonably drawn (preferredly in charcoal) facsimile of the expired financial retainer. This also applies to wallets that are lost, stolen or have evaporated. (it happens)

We will ask you to pay $6.50 to cover shipping and handling and you will get a new wallet as long as not too many folks have hit us up for free wallets that month.  To justify  the $6.50 for handling, we'll have someone cart your replacement around for 24 hours in their back pocket and then we're gonna pass it around our warehouse from person to person like it was a hot potato. Everybody who works with us will be handling this wallet so that's a hail of a pile of handling for a measly $6.50.

I only hope yer new wallet doesn't get lost or stolen during handling because we sure don't want to be charging too many folks another handling fee just because their second wallet is now missing. Even though this would really help our profit margin (and that's what business is really all about...), we're gonna try real hard to not to let this happen. It just ain't right.


But all kiddin' aside, we really do make top notch wallets and we're dang sure you'll be proud to own one. To find out why why we're so confident about this, take a gander at our Trade Secrets page.

But if you really DO have a problem with yer wallet, we want you to email us at: wellgetrightonit@ducthide.com

Thanks a lot for your time, friend.

PS. If you're not running late for chow time, you might want to take a peek at these Words of Wallet Wisdom.

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